Privacy Policy

Imperial Dental Studio LTD

Imperial Dental Studio LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use and safeguard personal data in the course of providing dental laboratory services.

Who We Are

Imperial Dental Studio LTD is a dental laboratory supplying custom-made dental devices and related services to dental professionals.

Information We Collect

We may collect and process the following types of information:

• Contact details for dental professionals and practice staff (name, address, email, phone number).

• Patient information necessary to manufacture dental devices, which may include name or identifier, age, gender, clinical requirements, prescriptions, scans, impressions and shade information.

• Billing and payment information.

• Communications sent to us by email, phone or via our website.

We only request the minimum data necessary to complete the work.

How We Use Information

We use personal data to:

• Manufacture and supply dental restorations and appliances.

• Communicate with practices about cases, deliveries and support.

• Maintain accounts, billing and payment records.

• Improve our services and meet legal or regulatory obligations.

We do not use patient data for marketing purposes.

Legal Basis for Processing

We process data in order to fulfil our contract with the prescribing practice, comply with legal obligations, and pursue our legitimate interests in operating and improving our business.

Data Sharing

We may share necessary information with trusted third parties where required, such as delivery couriers, payment providers, IT service providers, or regulatory authorities.
All third parties are required to respect the security of personal data and to treat it in accordance with the law.

We do not sell personal data to anyone.

Data Security

We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse or disclosure. Access is limited to trained personnel who require the information to perform their duties.

Data Retention

We retain records only for as long as necessary to fulfil the purposes for which they were collected, including legal, accounting and regulatory requirements.

Your Rights

Depending on applicable law, individuals may have rights to access, correct, or request deletion of personal data. Requests should normally be directed through the prescribing dental practice, which acts as the data controller for patient information.

Cookies & Website Use

Our website may use basic cookies or analytics tools to improve user experience. These do not identify individual patients.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact

For questions about this policy or how data is handled, please contact:
Imperial Dental Studio LTD